Privacy Policy

PRIVACY POLICY

1) INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when using our website.

Personal Data: This includes all data that can personally identify you.

1.2 The organization responsible for handling your personal data on this website, in accordance with applicable U.S. privacy laws (including the California Consumer Privacy Act – CCPA, as amended by the CPRA), is:

Harper & William
📧 support@harper-william.com

This means Harper & William determines the purposes for which, and the manner in which, your personal information is collected, used, and disclosed.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or enquiries to us), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the “https://” prefix and the lock icon in your browser’s address bar.

2) DATA COLLECTION WHEN VISITING OUR WEBSITE

When using our website for informational purposes only, we only collect the data that your browser transmits to our server ("server log files"):

  • Our visited website
  • Date and time of access
  • Amount of data sent (in bytes)
  • Source/reference from which you reached the page
  • Browser used
  • Operating system used
  • IP address (if applicable, anonymized)

This information is collected for system security, service performance, and analytics purposes under our legitimate business interests. It is not shared with third parties unless required by law or contractual necessity.

3) COOKIES

We use cookies to enhance user experience. Cookies are small text files stored on your device.

  • Session cookies are deleted after your visit.
  • Persistent cookies remain stored and help recognize your browser.

Cookies may collect data like IP address, browser type, and location. You can disable cookies in your browser settings. Links to manage cookies for common browsers are provided in our cookie policy.

Note: Disabling cookies may affect site functionality.

4) CONTACT US

When you contact us (via form or email), we collect your personal information to respond to your enquiry.

We process this data based on your consent or where necessary to enter into a potential business relationship. Information is deleted once the request is resolved, unless retention is required by law.

5) DATA PROCESSING FOR CONTRACT EXECUTION

When you provide personal data to complete a purchase or create an account, we use this data to fulfil your order.

You can request deletion of your customer account at any time. Data retention follows legal obligations, after which your data will be securely deleted unless you consent to further use.

6) USE OF YOUR DATA FOR DIRECT ADVERTISING

6.1 Newsletter Subscription
When you subscribe to our newsletter, we use your email address to send you updates and offers based on your consent. You can unsubscribe at any time via the link provided in each email.

6.2 Newsletter for Existing Customers
If you have purchased from us before, we may send promotional emails about similar products under our legitimate interests. You may opt out at any time

7) DATA PROCESSING FOR ORDER PROCESSING

7.1 Shipping Providers – We share necessary personal data (name, address, contact details) with shipping partners to deliver your order.

7.2 Payment Providers – Payment details (such as credit card or PayPal information) are shared with secure, PCI-DSS-compliant payment providers. We do not store your full card details.

8) REVIEW REQUESTS

We may contact you once after your purchase to request a product review, based on your prior consent or our legitimate interests. You may withdraw consent at any time.

9) SOCIAL MEDIA PLUGINS

Our website may use “click-to-activate” social media plugins for platforms such as Facebook and Instagram. These remain inactive unless you choose to engage with them, at which point your data is subject to the relevant platform’s privacy policy.

10) ONLINE MARKETING

10.1 Google DoubleClick
We may use DoubleClick to track ad performance using cookies. Data is anonymized where possible and collected under legitimate interest. You can opt out via ad settings or www.aboutads.info.

10.2 Google Ads Conversion Tracking
Cookies are used to track conversion metrics. Each advertiser receives unique cookies. No personal identification is involved, and you can opt out anytime.

11) WEB ANALYSIS WITH GOOGLE ANALYTICS

We use Google Analytics with anonymized IPs to analyze traffic trends. This helps us improve user experience and is collected under our legitimate interest. You can opt out via browser tools or Google's opt-out tools.

12) REMARKETING

12.1 Facebook Pixel
With your consent, we use Facebook Pixel to track ad interactions and improve targeting. Consent can be withdrawn at any time.

12.2 Google Ads Remarketing
Cookies are used to display personalized ads. You can disable this via Google’s ad settings or browser preferences.

13) YOUR RIGHTS UNDER U.S. PRIVACY LAW

Depending on your state of residence (e.g., California), you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Opt out of the sale or sharing of your personal data

  • Limit the use of sensitive personal data (where applicable)

  • Withdraw your consent at any time

If you are a California resident, you also have the right to file a complaint with the California Privacy Protection Agency (CPPA).

To exercise these rights, please contact us using the details below.

14) RETENTION PERIODS

We retain personal data for as long as required by law or as necessary to provide our services. Once the retention period expires, your personal data will be securely deleted unless you have consented to further retention.

15) CONTACT

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Harper & William
📧 support@harper-william.com